Membership
terms & conditions

Chisel Pottery – Membership Terms

1. What’s included (per 8-week term)

Each member can make 5–6 finished pieces per term. Typical size is up to 15cm tall and 15cm wide. If you’re unsure, please ask before starting — we’re always happy to guide you.

Big pieces or extended builds (taking 4+ weeks on shelves or exceeding size limits) may count as multiple pieces or incur a surcharge. We’ll always confirm this with you in advance.

You’re welcome to make additional pieces beyond your allowance — extra firings are £1.50 per piece (bisque or glaze).

Re-glazing is available at £1.50 per 100g of piece weight. This includes prep and one additional glaze firing.

2. Glazes

Members have access to all studio glazes. If you’d like to use your own glazes, you’re very welcome to, but please check with your tutor first to ensure compatibility with our clay and firing temperatures.

3. Kiln hire (members only)

Kiln hire is available between May and August at £120 for bisque and £120 for glaze. Please email us for more details.

Any admin enquiries regarding firing, catch-ups or renewals can be emailed directly to hello@chiselpottery.com so they don’t interrupt the flow of your class.

4. Membership perks

Members receive 10% off workshop bookings using code: CLAYCIRCLE10.

5. Catch-ups

One catch-up session is allowed per 8-week term and must be used within that same 8-week period. Catch-ups cannot be carried over into a future term and must be arranged in advance.

6. Clay policy

All clay used in the studio must be purchased through us. This ensures consistency in firing and protects everyone’s work.

7. Membership commitment & cancellation

Membership begins with an initial minimum commitment of three months.

By joining, you agree to pay the membership fee for the full initial three-month commitment period. Membership cannot be cancelled during this period, except where otherwise required by law or agreed by Chisel Pottery at our discretion.

After the initial three-month commitment has been completed, your membership will continue on an ongoing monthly basis until cancelled.

To cancel after the initial commitment period, you must give us one month’s written notice by emailing hello@chiselpottery.com. Membership fees will remain payable throughout your notice period and you may continue to attend your usual membership sessions during this time.

Cancelling your Direct Debit instruction with your bank does not cancel your Membership Agreement with Chisel Pottery. Your membership remains active until it has been cancelled in accordance with these Terms, and you remain responsible for any membership fees due during your minimum commitment and/or notice period.

If a Direct Debit is cancelled or a payment fails while money remains due under your Membership Agreement, the outstanding balance will remain payable. Chisel Pottery reserves the right to contact you to arrange alternative payment and/or invoice you for any outstanding amount.

8. Payments

Membership fees are collected by Direct Debit on the agreed payment schedule.

Members are responsible for ensuring that their payment method remains active and that payments can be collected when due.

If a payment is missed, declined or the Direct Debit is cancelled while your Membership Agreement remains active, this does not remove your obligation to pay the amount due.

Where a payment remains outstanding, access to membership classes and benefits may be suspended until the account has been brought up to date.

9. Aprons

Members are encouraged to bring their own apron. We’ll always have spares, but having your own saves the planet and my washing machine — and you can wear it more than once if it’s yours.

10. Admin queries & renewals

Any admin enquiries regarding firing, catch-ups, payments, cancellations or renewals can be emailed directly to hello@chiselpottery.com so they don’t interrupt the flow of your class.